We are committed to being a customer-focused company. Our product, service and people advantages ensure your success:

Our Product Advantage

Meets Business Needs
Customers come to us not because of our feature-rich applications. They turn to us because they know these features meet business needs. Multinationals like Citibank adopt our software solutions to resolve their business challenges, proving international confidence in dbix solutions to meet business needs.

Ease of use
We understand that members of a business organization need to be up-to-date and in-the-loop at all times for business success. That’s why we make sure our solutions are accessible on the web and mobile.

dbix solutions employ web service technology. This technology enables users to connect to different components and applications and even across organizational boundaries in a platform- and language-independent manner.

What’s more, the highly intuitive browser-based user interface speeds application adoption, and minimizes the time to complete common tasks.


Scalability
Scalability is the key buzz word which, in everyday language, means that instead of expensively investing for some future possibility and breaking the business model for today, our solutions allow you to simply add new modules in response to changing business needs. Our applications are able to do this through its in-built workflow engine and rules builder that’s easily configured to adapt to dynamic business requirements.

Cost-effective
Built on the license-free open source platform, dbix software solutions are cost-effective as our as our solutions can be deployed on open platforms such as Linux and Microsoft.

Businesses enjoy further cost savings with dbix solutions as they just need to purchase a one-off server license rather than purchase additional user licenses when more users access the software.

Furthermore, our ix Enterprise components can be deployed on a subscription-based model, allowing customers a lower start-up cost while still enjoying the benefits of a robust, innovative and scalable solution.


Easily Deployed
Our solutions are developed on open source platform. Thus, dbix solutions can be deployed on any platform such as JAVA, Linux and Microsoft. It also integrates easily with existing legacy applications and databases.

Our Service Advantage

Continuous Innovation
Our commitment to product innovation was duly recognized by the industry when ix Enterprise was announced as a Finalist in the Best Software category at the Asia Pacific ICT Awards 2002. Millions of ringgit have also been invested in product development and innovation by dbix and its investor, Commerce Technology Ventures.

Our spirit of innovation combines customer feedback and a competent team of developers who are apt at exploiting new ideas and incorporating new technologies, design and best practices, resulting in innovative software solutions that meet business needs.


Successful Implementation and Speedy Delivery
Customers are assured of rapid development and deployment of our solutions because over the years we have established a proven project management methodology and established an effective system development life cycle methodology.

And living our proven methodologies are our highly skilled business and technology teams, equipped with the necessary know-how, expertise and experience to ensure timely delivery of our solutions.


Extensive Experience Base

dbix brings over 10 years of deep technical and industry experience, supported by practical insights into what actions drive business value and how optimizing business processes can help organizations achieve high performance. This extensive experience is the hallmark of our superior software solutions that businesses seek.

Customer Satisfaction Leading to Long-term Partnerships
The pursuit of customer satisfaction lies at the core of our business. We are committed to doing whatever it takes to help our customers succeed. From product refinement to customer support, we go the extra mile. That’s why 90% of our customers are repeat customers - customers who continue to place their trust in our solutions for their business success.

Our People Advantage

Strong Leadership
Knowledgeable. Seasoned professionals with proven track records in large and small enterprises. The dbix executive management team has all of these qualities plus the vision to lead the market in defining the Collaborative CRM segment.

What’s more, key dbix leaders have been with the company for over 8 years, providing continuous leadership that has made dbix the success it is today.


Competent and Highly Skilled Workforce
We have a team of highly creative, passionate and dynamic experts in business and product development. Combining our collective knowledge in understanding customer needs, business strategies and technical acumen in key technologies such as Java, Microsoft, Linux and more, we at dbix are able to provide customers with best-in-class solutions as well as excellent customer support and service every step of the way.















For product enquiry and support, email or call for further assistance.

sales@dbix.com.my
+603 7803 2711

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