vtiger CRM
 
  About vtiger  
 
  Leading open source CRM
vtiger CRM is a community-driven, completely open source CRM software project.
The aim of the project is to provide the best and most open CRM solution with the lowest total cost to small and medium enterprises. The product is widely used throughout the world, with over 1.5 million downloads to date. vtiger CRM has an active community of developers and users, with contributors from many different countries. It is available in many languages, with a strong partner network in dozens of countries. 		 
 
  Features
Vtiger CRM brings together Sales Force Automation, Customer Support & Service, Marketing Automation, and Inventory Management. It provides strong Security Management, Calendaring, and E-mail Integration (Gmail & Outlook) 		 
 
  Low Total Cost of Ownership
Unlike more expensive CRM offerings, including venture-backed open source solutions, vtiger CRM provides small and medium enterprises with completely free open source software with low support and customization costs. Users incur much higher costs with other leading CRM products available today, due to the vastly greater marketing and other costs of venture-backed or public companies. vtiger CRM maintains a low cost operation with a community-driven model and a small core team at the vtiger company, for product development, support, training, and customization services. vtiger¡¦s extensive partner network provides users a choice of installation, support and other services from around the world. 		 
 
  Large Development Community contributing Plug-ins & Extensions
Vtiger CRM is 100% Open Source and has a large user and developer community. Over 2000 developers members worldwide are involved in building extensions to vtiger available at vtiger forge. These extensions include new modules such as Project Management Module; connectors to other popular 3rd party products such as Asterisk (VoIP), PHPlist (Campaigns), Joomla (Website); language-packs (available in over 20 languages); and Utilities and Tools. 		 
 
  Proven Platform
vtiger CRM has been deployed by thousands of enterprise in various industries around the globe. Vtiger CRM customers include large companies such as Aegon USA, Nokia, NYSE Euronext, Gemran Postbank, Datentechnik and SMBs such as Data HQ Limited (UK), Eon Products, and Ameican Broadband Family of Companies. 		 
 
 
  Authorised vtiger partner  
 
  Dbix is an authorized vTiger partner. Dbix has extensive experience in implementing solutions in the similar platform as vTiger CRM. Having a proven track record of over 16 years, Dbix has an extensive background in the development tools used in vTiger which means dbix is able to develop add-ons and extensions to vTiger CRM according to our customers¡¦ requirements. Dbix has developed mission critical solutions for customers including Maxis, Mediharta, Western Digital, SingHealth, Pantai Fomema Systems, Star Cruises, Omron, etc.  
 
  Gmail, Outlook, Office Integration
vtiger CRM software provides enterprises quality business enhancement utilities, such as vtiger Outlook Plug-in for MicrosoftR OutlookR users, vtiger Thunderbird Extension for Thunderbird/Mozilla users, and vtiger Office Plug-in for MicrosoftR OfficeR users. By default vTiger integrates to Gmail Messaging.
 
  Cross-Platform Support
vtiger CRM software can be installed in Windows NT/2000/XP/2003 and different types Unix/Linux-based distributions, such as RedHat 7.2/8.0/9.0, Debian 3.0, SuSe 9.0, Fedora Core 3.0, Mandrake 10.0, Mac OS, and FreeBSD.
 
 
  CRM Modules offered by vtiger  
 
  The following shows the list of CRM modules offer by vtiger CRM software.  
 
 
Sales Force Automation

  • Lead Management
  • Account & Contract Management
  • Opporturnity Management
  • Sales Quotes
    		•  Marketing Automation

  • Compaign Management
  • Mass Mailing
  • Email Templates
  • Mail Merge Templates
    		•
    Inventory Management

  • Products Catalog
  • Price Books
  • Vendor Management
  • Purchase Orders
  • Sales Orders
  • Invoices
    		•  Activity Management

  • To Dos, Meetings & Calls
  • Recurring Events
  • Shared Calendar
  • Activity History
  • Email Notifications
  • Notes
    		•
    Security Management

  • User Management
  • Profiles
  • Roles
  • Groups
  • Organization-level Access Control
    		•  Customer Support & Services

  • Trouble Tickets
  • Knowledge Base
  • Customer Self Service
  • Online Knowledge Base
    		•
    Project Management

    A set of three modules (Projects, Operations and Deadlines) to track and manage Projects within vtiger CRM.
    		 
     
      Dbix can also develop additional extensions to vtiger as per our customers' requirements.

    Contact Us for more details.     		 

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